FlamingoThese Terms of Use ("Terms") govern your use of the Flamingo mobile app and the website at https://tryflamingo.app (together, the "Service"), operated by RRDL Ltd ("RRDL", "we", "our", "us").
By installing, launching, or using the Service you agree to these Terms. If you do not agree, do not use the Service.
These Terms incorporate, by reference, the Apple Media Services Terms & Conditions and the Apple End-User License Agreement (EULA) as required by the App Store. In the event of conflict, the Apple EULA governs only to the extent required by Apple; otherwise these Terms govern.
1. Who can use the Service
You must be at least 13 years old (16 in the EU/UK) to use Flamingo. If you are a minor in your jurisdiction, you must have permission from a parent or legal guardian.
You agree to provide accurate information where requested and to keep your account credentials (if any) secure. You are responsible for activity under your account.
2. Account (optional)
There is no account creation in the Service. Every install is bound to an opaque, device-scoped anonymous Firebase user ID issued automatically on first launch. We do not ask you for a name, email, password, or any third-party social-login credential.
You can clear your anonymous session at any time from Profile → Logout, and you can permanently delete the data tied to your anonymous ID from Profile → Delete Account. Either action terminates these Terms with respect to that session.
3. License we grant you
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the Service on devices you own or control, solely for your personal, non-commercial use.
You may not:
- copy, modify, reverse-engineer, decompile, or create derivative works from the Service (except as permitted by applicable law you cannot waive);
- sell, rent, sublicense, or redistribute the Service;
- use the Service to build a competing product;
- remove copyright or trademark notices;
- use automated tools (bots, scrapers) to access the Service;
- interfere with, probe, or stress-test the Service's infrastructure;
- use the Service for anything illegal.
4. Your content
You may upload photos of your clothes and (optionally) selfies ("Your Content") to use the digital-wardrobe and AI try-on features.
You keep all rights you have in Your Content. You grant RRDL a limited license to process, host, transmit, and display Your Content only to operate the Service for you (for example: to generate a try-on image or classify a garment). We do not use Your Content to train foundation models, sell it, or share it with other users.
You are responsible for ensuring you have the right to upload Your Content (for example: you own or have permission to photograph the items, and the selfie is of yourself).
You agree not to upload content that is:
- illegal, defamatory, harassing, or invades another person's privacy;
- obscene, sexually explicit, or depicts minors in a sexualized way;
- infringes any third party's intellectual-property or publicity rights;
- designed to deceive (deepfakes of identifiable third parties without their consent).
We may remove content that violates these Terms or the law and, in serious cases, suspend or terminate your account.
5. AI features
The Service uses machine-learning models to classify clothing, recommend outfits, and generate try-on images. AI output is provisional and may be inaccurate — a recommended outfit is a suggestion, not professional advice. A try-on image is an AI-generated simulation of how an item might look; the real item may look different.
You must not rely on AI output for decisions that require professional advice (medical, legal, financial, etc.). You are responsible for how you use AI output.
We do not represent that AI output will be error-free, and you accept that it may occasionally produce unexpected or imperfect results.
6. Subscriptions and in-app purchases
6.1 Free tier
Flamingo is free to install. The free tier includes a limited number of wardrobe items and AI try-ons, plus the ability to plan outfits from what you've added.
6.2 Flamingo Premium
Premium is an auto-renewable subscription purchased through the App Store. Plans, prices, and durations are shown on the paywall inside the App before you commit. Pricing may vary by country.
By subscribing you agree that:
- Payment is charged to your Apple ID at confirmation of purchase.
- The subscription renews automatically for the same period at the then-current price unless auto-renewal is turned off at least 24 hours before the end of the current period.
- You can manage or cancel your subscription in iOS Settings → [your name] → Subscriptions.
- Cancellation takes effect at the end of the current billing period; no partial refunds are issued by Apple except where required by law.
- Any unused portion of a free trial is forfeited when you purchase a subscription.
- We may change prices; we will notify you in-app before a renewal at a higher price, and you may cancel before the next renewal.
6.3 Restore purchases
You can restore a previous purchase from Profile → Restore Purchases. This is required by the App Store and is always free.
6.4 Refunds
Refunds are handled by Apple. Request one at https://reportaproblem.apple.com.
7. Affiliate shopping links
Some product suggestions include links to third-party retailers. When you click such a link and make a purchase, we may receive a commission. This does not increase the price you pay. Your purchase is subject to the retailer's own terms and privacy policy. We are not responsible for products or services sold by retailers.
8. Third-party services
The Service depends on third parties (e.g., AWS, Firebase, RevenueCat, fal.ai, OpenRouter, Mistral). Their availability and terms are outside our control. Their use of your data is governed by our Privacy Policy at https://tryflamingo.app/privacy.
9. Intellectual property
The Service — including its design, code, logo, "Flamingo" name and branding — is owned by RRDL and protected by copyright, trademark, and other laws. Except for the license in §3, nothing in these Terms transfers any IP rights to you.
If you believe content in the Service infringes your copyright, email a DMCA-style notice to legal@tryflamingo.app with the information required by 17 U.S.C. § 512(c)(3) (or the equivalent in your country).
10. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, abuse the Service, or if we are required to do so by law. On termination, your license in §3 ends; the sections that by nature should survive (4, 9, 11, 12, 13, 14, 15) will survive.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, RRDL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF CONTENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
Nothing in these Terms excludes liability that cannot be excluded by law (for example, death or personal injury caused by negligence, or fraud). Consumers retain all non-waivable statutory rights.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RRDL AND ITS OFFICERS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE.
OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD IS LIMITED TO THE AMOUNT YOU PAID US DURING THAT PERIOD.
13. Indemnity
You agree to indemnify and hold RRDL harmless from claims, damages, and expenses (including reasonable legal fees) arising from (i) Your Content, (ii) your breach of these Terms, or (iii) your misuse of the Service.
14. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will post the revised Terms with a new "Last updated" date and, where appropriate, notify you in-app. Continued use of the Service after the change means you accept the updated Terms. If you do not accept, stop using the Service.
15. Governing law and disputes
These Terms are governed by the laws of England and Wales, without regard to its conflict-of-laws rules. Disputes will be resolved by the courts of England and Wales, except that:
- EU/UK consumers retain the protection of the mandatory laws of their country of residence and may bring proceedings in those local courts;
- US consumers may, at their option, bring claims in small-claims court in their home jurisdiction.
We both agree to try to resolve any dispute informally by emailing legal@tryflamingo.app first.
16. Apple-specific terms
These Terms are between you and RRDL, not Apple. Apple is not responsible for the Service or for handling any claims relating to it. If the Service fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); beyond that, Apple has no warranty obligation. RRDL is solely responsible for product liability, legal-compliance, and IP claims relating to the Service. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
You represent that: (i) you are not located in a country subject to a US Government embargo or designated as a "terrorist-supporting" country, and (ii) you are not listed on any US Government restricted-party list.
17. Miscellaneous
- Entire agreement: these Terms + the Privacy Policy are the entire agreement between you and RRDL about the Service.
- Severability: if any provision is held unenforceable, the rest remains in effect.
- No waiver: our failure to enforce a right is not a waiver.
- Assignment: you may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
- Contact: legal@tryflamingo.app.